No problem! For sure, we will check your guarantee claim. Simply fill out the form below and upload the corresponding proof of purchase. We will then contact you to clarify the next steps. The guarantee period is 24 months if the battery was used properly and begins on the day of purchase. Please be sure to keep the receipt as proof of purchase. This is the only way to handle your guarantee claim appropriately.

The guarantee only applies to possible defects that occur due to material and manufacturing errors. The guarantee expires in the event of misuse and improper treatment, use of force or interventions. After checking your guarantee case, you will receive a free replacement battery from us if accepted.Your statutory rights are not limited by this guarantee.